computer infected with trojan

May 3, 2012 at 21:56:15
Specs: Windows Vista
cannot download any antivirus

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May 4, 2012 at 06:49:15
Try creating a rescue CD on another computer, then boot off it on the infected computer & run a full scan outside of the Windows environment.

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May 4, 2012 at 07:14:48
Erin, you haven't given us much information. Try tapping f8 on bootup and selecting safe mode with networking. Then download and install malwarebytes and do a quick scan and fix all it finds for starters

Some HELP in posting on plus free progs and instructions 7 Golds

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July 23, 2012 at 09:26:11
Hi erin1,

In response to your query this is a virus infected your system ,please follow these steps.
1. Boot your computer into safe mode with networking.
2. Click on the start button open run window and in the run window type this .
3. After
4. After these two scans please run……..Malware bytes and super anti spyware ……..scans from down load these programs and run these scans.
5. Run CC Cleaner
6. If there is An anti VIRUS already installed please uninstall and then Reinstall the Anti virus.

Please let us know the status.

Thanks & Regards
Dell Social Media Responder

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