Computer Does not Respond at all

March 31, 2013 at 23:11:52
Specs: Windows 7
I have Windows 7 Home Premium, 4GB RAM and am using without any problems for more than 3 years now. But lately, while just using computer (most often while browsing internet ) the computer stops to respond. The mouse does not work, caps or Num button does not respond and the screen remains as it is. So the only option I find is to hit the power button until the machine shuts down. Also when the computer is in idle mode i.e when I keep it into download after sometimes the screen turns black and it never returns to normal until I do the same procedure as above. Please help!

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March 31, 2013 at 23:57:39
try installing, updating and running a scan with malwarebytes, delete all it finds. See if that helps. Also you could run an extended hard drive test from Seatools and make sure the hard drive is not failing.

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