Solved Compaq Presario model CQ62-211H laptop

December 8, 2013 at 05:06:12
Specs: Windows 7
I have a Compaq Presario model CQ62-211H laptop, I have the following problem:

Turns on, states 'Starting Windows' then goes to the black and white boot screen
where it states '1) Recommends startup repair or
2) Start normally'

first I chose Startup repair
the system went through a scan then stated 'cannot repair'
then gave a screen with the following options:
1) I need help immediately - a) System Restore b) System Recovery c) Minimized Image Recovery

2) ID problems - a) PC checkup

3) Prevention - a) File backup program

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December 8, 2013 at 05:23:49
✔ Best Answer
Choose "System Restore" to start with. It will not overwrite any of your own data.

If that doesn't work you will have to choose "System Recovery" but it will overwrite all your data so I hope you have made backup copies.

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