Solved can't remove Trusted Software Assistant malware

September 30, 2012 at 04:37:23
Specs: XP SP3
this program installed itself and won't let me open any files unless I buy their software. I had AVG installed but this stupid software has got past that and I can't get rid of it even offline as it wont let me into Control Panel - using XP SP3

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#1
September 30, 2012 at 09:57:37
✔ Best Answer
Just run these 3 free progs in AXACTLY the order listed and DON'T reboot until after the last scan
1- rkill.exe
http://www.technibble.com/rkill-rep...
2- http://support.kaspersky.com/faq/?q...
3- Malwarebytes
http://www.filehippo.com/download_m...

Here is how you most likley aquired that software:
http://www.computing.net/howtos/sho...

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#2
October 1, 2012 at 15:20:00
"I had AVG installed but this stupid software"

Malware Prevention
http://www.malwarevault.com/index.html
"There is no magic involved. The majority of malware is installed by the user themselves"


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