can`t open word files when conected to netwrk

August 26, 2011 at 06:49:12
Specs: Windows XP
I realy hope some one can help me.

suddenly no one in my company could open word files in the network or locally. for test purposes we desconnected the network cable and just there we could open any office file.

we ran a antimalware full scan in the domain serves and found PUM.Hijack.startmenu we removed it ,even though when we went to look it up in the web, it does not point out that this trojan has something to do with what is happening.

any ideas?? could it be a virus in the network and not on the servers??

thank you in advance.


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#1
August 27, 2011 at 00:15:30
"we removed it ,even though when we went to look it up in the web, it does not point out that this trojan has something to do with what is happening"

Doubt if it was trojan, reverse what you removed & see if it is Ok.

http://supportforums.sunbeltsoftwar...


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