can't open pictures has crypted file

June 3, 2011 at 08:47:55
Specs: Windows XP
my computer was attacked by a the trojan virus. It was removed but I can't open my pictures. Each picture has a crypted file. What can I do to remove this? Will a photo recovery software remove the crypted file so the pictures can be open?

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#1
June 3, 2011 at 20:07:09
Did the virus encrypt them or did you? What error message do you see?

How do you know when a politician is lying? His mouth is moving.


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#2
June 6, 2011 at 18:41:09
The virus did. I don't know what to do to be able to open them.

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#3
June 6, 2011 at 18:53:55
Each picture files reads jpg.crypted after the name and below the name is says crypted file. When you try to open the pictures it will ask you which program to open the file such as Windows Media Player, Internet Explorer, Adobe Reader and more.

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Related Solutions

#4
June 7, 2011 at 03:48:09
Download, install, update & run anti malware from malwarebytes.org

How do you know when a politician is lying? His mouth is moving.


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#5
June 7, 2011 at 15:17:52
Yes I have done that. It is possible to take my hard drive to data recovery place or use a photo recovery software to get my pictures?

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#6
June 7, 2011 at 19:02:57
Try combo fix before you take it anywhere.

How do you know when a politician is lying? His mouth is moving.


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