Cant get rid of pop up scams adware

November 5, 2015 at 08:48:51
Specs: Windows 8.1
I have a lenovo Erazer and recently a friend decided to download a game on to it (League of Legends). Afterwards, we have been getting TONS of pop up scam virus removals on the pc. I have tried restores and a few malware/adware removers, but not the computer wont even let me try new ones. What can I do?

See More: Cant get rid of pop up scams adware

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#1
November 5, 2015 at 09:25:31
See if you can run these three freebies on it in the order given, if it will let you and they have not already been tried:

AdwCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

Junkware Removal Tool (JRT)
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
https://www.malwarebytes.org/
Download the free version.
Install and Run the program but before doing its Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

Please copy/paste the logs on here if they find anything.

If they will not run, download them and save them as files on another computer, then transfer them across using a flash drive. If they still won't install pop back as there are other ways forward.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
November 5, 2015 at 14:37:16
Please Copy & Paste the contents of all logs regardless please.

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#3
December 1, 2015 at 19:27:31
Listen to Derek and JohnW, they will walk you through cleaning out your system.

You have to be a little bit crazy to keep you from going insane.


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