Solved Can't get past system repair screen

January 26, 2012 at 01:40:33
Specs: Windows XP
Apparently I got a virus on my computer that keeps it from going past the "System repair" screen. I've tried rebooting, and scanning for virus' but it won't let me get into my computer. I have Windows 7 (if that helps). I'm mostly concerned because I have photos that have not been saved elsewhere. If anyone has any suggestions they would be very much appreciated. Thank you.

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✔ Best Answer
January 26, 2012 at 12:46:37
I fixed a win7 HP notebook that had the same problem, It was a Rootkit boot sector virus. I would download a Virus boot CD. You can find some here www.majorgeeks.com . I would start with this one.
http://support.kaspersky.com/viruse...

http://www.avira.com/en/support-dow...
http://majorgeeks.com/AVG_Rescue_CD...
http://www.majorgeeks.com/BitDefend...
http://majorgeeks.com/F-Secure_Resc...



#1
January 26, 2012 at 08:53:27
Why do you think its a virus and not a driver or hardware issue? Have you tried any of the options on the system repair screen? Have you tried booting into Safe Mode?

Try Safe Mode first .. then try Disable Driver Signature Enforcement ... then try Last known Good.

What did you get?


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#2
January 26, 2012 at 10:01:46
can you explain about that more clearly,what was the name of the program which you thought was a virus,have you tried finding any suspicious files

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#3
January 26, 2012 at 11:57:58
I'm sorry when I wrote that I put "System Repair" when it is actually "Startup Repair" that will not let me pass. It keeps running in circles. It runs the Startup Repair and says that it finds nothing. It only gives me the option of allowing it to count down and reboot itself or for me to click "Finish" in order to reboot it myself. But once it reboots it goes right back to the Startup Repair and the cycle repeats. I think it is a virus because my husband has been trying to find answers online and they stated that there was a virus that did this very thing. I've tried going to the BIOS and changing the order of the BOOT but I can't find the Windows 7 repair disk that came with my computer. I'm going to go & burn a copy from online today and see if some suggestions using that will help. If not I'm really not sure what to do. Thanks for the responses so far. If you have anymore suggestions they are welcome.

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#4
January 26, 2012 at 12:46:37
✔ Best Answer
I fixed a win7 HP notebook that had the same problem, It was a Rootkit boot sector virus. I would download a Virus boot CD. You can find some here www.majorgeeks.com . I would start with this one.
http://support.kaspersky.com/viruse...

http://www.avira.com/en/support-dow...
http://majorgeeks.com/AVG_Rescue_CD...
http://www.majorgeeks.com/BitDefend...
http://majorgeeks.com/F-Secure_Resc...


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