Can't download anything may have virus

August 31, 2010 at 10:37:48
Specs: Windows 7
I think I may have a virus I haven't been able to download for three days and I do mean can't load anything it either starts downloading and freezes or gives me weird reasons it won't open or run. I know I probably need a anti-malware service or such but I can't download it to use it. I need this computer for my children and my self for school please help.

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August 31, 2010 at 11:30:45
If you have access to another computer that has internet access and a flash drive, I would suggest downloading the installer files for AVG free and Spybot S&D.




Once installed, just run the cleaners.

Hope that helps!

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