cant acess any files because of viruses

November 19, 2010 at 10:16:21
Specs: Windows XP
a virus has hijacked my laptop, acer! cant open any files, when i try i get a pop up saying there is a trojan in the file and it wont open. tried running a new xp disk, will not run!

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#1
November 19, 2010 at 10:56:28
What happens when you tap f8 on bootup and then select safe mode with networking?

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#2
November 24, 2010 at 11:13:07
it will start in safe mode, i have been trying to run my xp disk in my laptop to re install it but its not working, think its because the product key has already been run on my desk top.
What do i do when on safe mode, cant seem to find the bad program in control panel, really need it fixed.

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#3
November 24, 2010 at 12:21:27
ps it is the security tool virus that has hijacked the laptop. How do i find it and remove it?
PLEASE HELP.

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Related Solutions

#4
November 24, 2010 at 13:18:21
use these cleaners:
1- rkill.exe
2- tdss killer
3- malwarebytes
in that order and remove all they find

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#5
November 26, 2010 at 04:46:10
i cant get access to the net on it, it will not let me run disks either, the virus has taken over everything.

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#6
November 26, 2010 at 05:12:25
download them on anothe PC and put them on a CD or thumbdrive and then use them on the problem PC.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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