Solved cant access online bank a/c

August 31, 2019 at 12:28:23
Specs: Windows 7 pro
cant access online bank a/c,this is on chrome only and does not happen on internet explorer.A blue screen comes across whole screen and i cannot penetrate it.This only happens with my bank and not my credit card accounts.Any ideas in laymans terms please im a bit slow with computing.

See More: cant access online bank a/c

Reply ↓  Report •

#1
August 31, 2019 at 12:54:46
Many banks/financial institutions are implementing stronger security that requires newer browsers. Your browser simply may be too old. Head to Google to update Chrome:

https://www.google.com/chrome/

"Channeling the spirit of jboy..."


Reply ↓  Report •

#2
August 31, 2019 at 16:24:44
✔ Best Answer
In addition to updating your browser you should clear out your browsing history, cookies, etc.
If the banking program detects an outdated cookie or a prior warning they placed they become all overprotective. I have this issue with one of them. Once you clear everything you should be good to go. The only drawback is that your other banking accounts will no longer recognize you are being 'pre-approved' so they may require confirmation like a texted number to you that you reenter into the browser to reset their cookie.

You have to be a little bit crazy to keep you from going insane.


Reply ↓  Report •

#3
August 31, 2019 at 18:35:53
Better yet, stop using Chrome or IE & switch to Firefox.

Reply ↓  Report •

Related Solutions

#4
August 31, 2019 at 23:33:57
Thanks for your reply,how do I update chrome.

Reply ↓  Report •

#5
August 31, 2019 at 23:35:22
Thanks for your reply,how do I clear my browsing history etc...

Reply ↓  Report •

#6
August 31, 2019 at 23:37:36
Thanks for your reply, Very interesting I thought Firefox was just a security thing,how do I get there.

Reply ↓  Report •

#7
September 1, 2019 at 00:14:57
"Thanks for your reply,how do I update chrome"
Settings > Help > About Chrome.
how to update google chrome
http://bit.ly/2PyTXFM

"how to clear my browsing history google chrome"
http://bit.ly/2PwvtNi

"I thought Firefox was just a security thing,how do I get there"
http://bit.ly/2PyUasy

message edited by Johnw


Reply ↓  Report •

#8
September 1, 2019 at 12:42:18
If you are in USA this is direct Firefox link:
https://www.mozilla.org/en-US/firefox/

Firefox is another Browser (like Chrome). Secure but not a "security thing".

You can have as many browsers as you like so it's easy to try.

Always pop back and let us know the outcome - thanks

message edited by Derek


Reply ↓  Report •

Ask Question