cannot stay online

May 20, 2009 at 08:19:02
Specs: Windows XP
hello, i need help. i cannot stay online more than 5 minutes on my pc. i use my modem to get online using my laptop now, but i wonder what's wrong with my pc? i installed avira anti virus before and now my pc is clean, but i can't get online more than 5 mins! everytime i am online, after 5 mins my internet connection just freeze up and i have to restart my modem (plug it out and then plug it in again) if i want to get online. this is frustrating! before i installed avira, my connection was fine! did it delete something important? what should i do? i am online using my laptop now, and using the same modem. so it's not a modem problem. help!

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May 20, 2009 at 08:46:35
Sounds like a ISP issue, give your internet provider a ring and see what they say.

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May 20, 2009 at 09:35:05
i can get online using my laptop, so the problem is not from the internet provider... >.>

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