Solved Can ping internet but not browse

December 20, 2011 at 17:10:14
Specs: Windows XP SP3, pentium4 3G/2.49G
Uninstalled Norton and Symantec files in registry and file system. Reinstalled Norton Internet security 2012 Downloaded updates. Shut off computer. Restarted and had no browsing capabilities. But could ping www.anything.com. Tried downloading firefox same result.

See More: Can ping internet but not browse

Report •

✔ Best Answer
December 30, 2011 at 07:52:16
I honestly think you have a hijacker virus.. this is the classic signs of one.

Go onto download.com and download Spybot - Search and Destroy and install it onto your machine (you can grab it from another computer and put it on a flash drive?)

Install it and if there is something on your system causing this, it will find it.



#1
December 29, 2011 at 13:13:34
Check your network connections for me.. go into Control Panel>Network Connections.. and right click the active network and scroll down to properties. In the next box that comes up, select Internet Protocol v4 and click properties below it, in the next box that comes up, are there any numbers in there?

Report •

#2
December 29, 2011 at 14:25:24
Since the problem happened after you installed Norton, I think the problem is Norton.

What I think is happening is that the Firewall included with Norton is conflicting with the built in Windows Firewall. To fix this, go to Control Panel, double-click on "Windows Firewall" and make sure it is "Off". If it is not, turn it off and click "OK".

Report back if this fixes it.

Mouse could not be found. Click OK to continue.
What to do now?


Report •

#3
December 29, 2011 at 17:11:53
Firewall is off. By the way Norton does not work now either I could not open it so I uninstalled it. Still nothing worked so I tried to reinstall but it would not reinstall either.

Report •

Related Solutions

#4
December 30, 2011 at 07:52:16
✔ Best Answer
I honestly think you have a hijacker virus.. this is the classic signs of one.

Go onto download.com and download Spybot - Search and Destroy and install it onto your machine (you can grab it from another computer and put it on a flash drive?)

Install it and if there is something on your system causing this, it will find it.


Report •

#5
December 30, 2011 at 09:27:08
I agree, it is a virus.

Mouse could not be found. Click OK to continue.
What to do now?


Report •

Ask Question