Can NOT Connect To Internet using other Laptop

December 26, 2013 at 16:59:59
Specs: Windows 7 64bit
I believe I have a BUG that prevents my laptop from connecting to the internet. All the other laptops can connect to the wifi just fine, other than mine.

I know the simplest answer is format my hard-drive(re-install windows), but honestly that's more of a pain. If I re-install windows, then I also have to re-install all other programs as well. Some programs I paid for can only be installed once on a device. Even if it's the SAME laptop they want me to buy the photo editor/virus protection again.

My Toshiba Satellite Windows 7 64bit will work when using Ethernet cable but not when using wifi. The wifi has worked on my laptop before.. recently it's been working on and off, then the day of Christmas it stopped working entirely.

I even had someone come and check the cable to make sure everything was working with the router.. Router was bad, but after the replaced the router, that solved the loading issues on all other devices and laptops, just not the Toshiba. Router now works fine.

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December 27, 2013 at 00:05:59
Such a long post but not once did you mention the obvious things like looking in Device Manager or telling us what error messages you get.

Look in Device Manager. If there is no wireless adapter listed, and there are no unknown devices shown, then the wireless adapter has failed and is no longer being detected.

You can remedy that by buying an external USB wireless adapter.

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December 27, 2013 at 06:13:31
Try to go in Start>type "Troubleshooting "> Select "network Adaptor" then troubleshoot it.

but If it doesn't work the way is to check you device manager.

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December 27, 2013 at 11:49:11
If you are wanting to throw big guns at it use Windows "System Restore". You type System Restore in search. Choose a date/time before the problem came along. This will preserve all your own stuff, except any programs and updates added since.

Always pop back and let us know the outcome - thanks

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