Can I undo boot.ini safe mode (Thinkpoint)?

October 19, 2010 at 17:25:50
Specs: Windows XP
I ran the Malwarebytes program and it seemed to work, but then one of the fake scanning programs popped up after I restarted the computer. I tried to restart the computer again in safe mode, but after humming loudly it quieted down (no beeps either) and the screen stayed off/black without any cursors. I restarted the machine in normal mode and went to run > msconfig and selected the boot.ini tab. From there I selected safe mode (without networking) and restarted the computer (big mistake!!!). Now it still won't start in safe mode (does the same thing as before) and I can't get it to start in normal mode either. I can't access the bios, do I have any other options? Any help would be greatly appreciated!

See More: Can I undo boot.ini safe mode (Thinkpoint)?

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#1
October 19, 2010 at 21:14:50
If you cannot access the BIOS, you might need to change the BIOS. I think that the virus went to edit the BIOS and the operating system. It is best you change the BIOS and reinstall your operating system. After changing the BIOS and reinstalling the operating system, you must immediately install an antivirus software. If you are connecting to an insecure network, it is best you install the antivirus then you connect to the internet. After connecting, immediately update your antivirus to have the latest updates. Do turn on Automatic update and update everyday. Your antivirus should be a paid version. You should also have a firewall installed. You can either use Windows Firewall or buy a paid version firewall.

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#2
October 20, 2010 at 07:07:39
the fastest way is open the task manager>processes
close process hotfix.exe

add process explorer.exe


update antivirus


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#3
October 20, 2010 at 07:58:13
kill hotfix through cmd

install malwarebyte


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Related Solutions

#4
October 20, 2010 at 19:14:17
Thank you Blue Pooh, that's the plan we're going with.

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#5
October 21, 2010 at 09:38:15
You are welcome! Try the steps that I told you and see whether it work or not. Then, reply me.

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#6
October 21, 2010 at 17:18:31
Sorry to butt in but I have the exact same problem after doing the exact same thing with boot.ini for the exact same reason - Safe Mode would not boot. I now cannot boot at all. However I really do NOT want to reinstall XP because I need to access what is already on my machine - data, e-mails etc.
Question is can I use an XP reinstallation CD to boot from and still have access to my data? Or by booting from that do I lose access to data?
Is there any way to get to the boot.ini tab to uncheck that safeboot option?
If I could only get back to Safe Mode.......

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#7
October 21, 2010 at 21:26:26
Be very careful with deleting hotfix.exe and not fixing the shell reg entry first. If you do not fix the shell value, delete hotfix, and reboot, you will not have a desktop.

Best guide i found on thinkpoint is here:

http://www.bleepingcomputer.com/vir...


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