BundesPolizei Ukash is just another malware issue. Some are more difficult to solve than others.
Please use a computer to which you can download the following tool, and place it on a USB flash drive (or removable media). Also, use Notepad, make a copy of these instructions to use them in the infected computer, and also place the info on the USB flash drive.
Please download MiniRegTool:
Now, plug in the USB flash drive in the infected computer, and place the MiniRegTool folder on the Desktop, as well as the instructions you saved to Notepad.
Unzip the folder by right-clicking and selecting: Extract all…
Then, follow the prompts.
In the new folder created (MiniRegTool), double-click MiniRegTool.exe
Copy/paste the following into the large blank area:
HKEY_CURRENT_USER\Software\Microsoft\Search Assistant\ACMru\5603 HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\MUICache
Tick the Query Keys radio button.
Press Go, and post the information produced (Result.txt)
The Result.txt is also found in the newly created MiniRegTool folder on the Desktop.
Retired - Doin' Dis, Dat, and slapping malware.
Malware Eliminator/ Member of UNITE and the
Alliance of Security Analysis Professionals