Bootscreen Freeze at .mup. Annoynace.

April 29, 2009 at 09:02:55
Specs: Windows Vista
Hey everyone. Recently encountered a problem with the booting process of my XP. Everytime my bootscreen shows up, it will hang midway, while the loading bar keeps going. No big deal, I'll just head to safe mode and restore factory settings.

Nope, I get a hang on .mup. Read all other solutions, and everyone assumes that I can actually access my desktop. Not the case.

I use my XP CD and try to do a recovery console fix. Once the CD reaches "Starting Windows", it hangs the same way it did when I loaded safe mode.

Is there a way to fix this problem without resorting to anything that requires access to a desktop (more specifically, command prompt), and fixable using the base tools of the computer (BIOS configuration, hardware troubleshooting, etc...).

I am NOT paying dell $160 for "customer service help". Please help a brother out.


See More: Bootscreen Freeze at .mup. Annoynace.

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#1
April 29, 2009 at 09:20:38
OS: Windows Vista
Subcategory: General

... and you're using xp cd.... wo'nt work...

... please clarify xp or vista before we can go any further

Grrrr
"...pentathol makes you sing like a canary"
... got brain freeze


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#2
April 29, 2009 at 10:00:50
Apologies. It is XP Home edition.

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#3
April 29, 2009 at 10:24:48
... do you happen to know if you have any other partitions on the drive ie "recovery partition"

... can you see the drive via "safe mode with command prompt" ??

... what is the model make of this xp pc?..... plz

Grrrr
"...pentathol makes you sing like a canary"
... got brain freeze


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Related Solutions

#4
April 29, 2009 at 10:33:23
this is my first time posting on a tech forum, so I might not know what to put at first. Sorry.

My computer is a Dell Dimension 8400, with Pentium 4 Processor.

I tried to boot a utility partition via Boot Mode (F12), and no partiton drive was present. I checked both my native and installed SATA hard drives. Nothing.

Also tried command prompt safe mode. .mup freeze came up again.

I cant access any config or recovery console by conventional means. All I can access is the Setup Screen, Boot Screen, and OS options (Safe mode, Last known config, etc...).


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#5
April 29, 2009 at 11:42:55
... source from "net"

... Dell computers shipped after Nov 2004 had the recovery partition

1 Turn on the computer.
During the boot process, a blue bar with www.dell.com appears at the top of the screen.

2 Immediately upon seeing the blue bar, press <Ctrl><F11>.

If you do not press <Ctrl><F11> in time, let the computer finish restarting, and then restart the computer again

***********************************************************************
... when you turn on the computer on, as soon as the Dell splash screen comes on, press CTRL and F11 until the computer beeps at you. Then you can release them. It takes you to the hidden recovery partition

Grrrr
"...pentathol makes you sing like a canary"
... got brain freeze


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#6
April 29, 2009 at 19:54:22
Doesn't work. No recovery partition screen. I keep pressing it, and I'm still taken to the bootscreen.

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#7
April 30, 2009 at 23:14:28
... are you 100% sure that it does'nt exist !!

... it might be worth booting up with a win98 boot disc and running "fdisk" option 4 to see if you have the other partition

... better safe than "sorry"

Grrrr
"...pentathol makes you sing like a canary"
... got brain freeze


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#8
May 1, 2009 at 11:51:59
I actually found a friend who had the same problem. He told me to open my Dell Dimension, remove, and reattach 1 memory chip as well as the Ethernet router card.

Did that, and booted the XP resource CD. I now have access to Recovery Console.

Next step(s)?


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#9
May 1, 2009 at 12:07:18
http://www.michaelstevenstech.com/X...

Grrrr
"...pentathol makes you sing like a canary"
... got brain freeze


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#10
May 2, 2009 at 22:49:24
Change the SATA cable, either that or disconnect and reconnect it on both the motherboard side and the drive side. Sometimes these cables can go bad for no apparant reason. I had the same exact problem with an IDE drive and this solved the problem.

WinSimple Software
CompTIA A+ Certified


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