|These three small freebies often find what anti-virus programs miss. Run them in the order given:|
(blue "Download Now" button on right).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Clean" button.
Junkware Removal Tool (JRT)
(blue Download button).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.
(use the "download" button rather than the "buy" button).
Install and Run the program but before running the Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.
Please copy/paste all the logs on here.
To access the logs in Malwarebytes, open it, go to History at the top then Application Logs at the left. Put a check mark in the latest "Scan log" and Export it to a txt file.
Always pop back and let us know the outcome - thanks