avast! Suspicious Files Found \??\c:\Document

February 11, 2011 at 04:08:20
Specs: Windows XP
I have avast! free edition. I keep getting the suspicious files found when I turn the computer on in the morning. Says (using a heuristic method). This may be a sign of malware infection. Please allow the files to be submitted to our virus lab for analysis." I click ignore and the next morning there are double the same files. I click delete and they are back the next time I turn the computer on.
What are these and what should I be doing? thanks.

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February 12, 2011 at 21:44:58
Start by running Malwarebytes' Anti-Malware
Error codes
Common Issues, Questions, and their Solutions, Frequently Asked Questions.
VIPRE Rescue Program
Try it in Safe mode.
If it won't run, rename the downloaded mbam-setup.exe file to mb.exe to help work around certain malware that will block it from being run.
If it still will not run.
1: Go to Control Panel > Programs and Features and uninstall Malwarebytes.
Next redownload Malwarebytes but rename it before you download it to your desktop. As you are in the process of downloading when you get to the point that the "enter name of file to save to" box appears, in the "filename" slot, rename mbam-setup.exe to something.exe, then click Save.
If it installed but will not run, navigate to this folder:
2: C:\Programs Files\Malwarebytes' AntiMalware
At the top of the page, Tools > Folder Options > View, click > Show hidden files and folders and untick > Hide extensions for known file types.
How to see hidden files in Windows
Rename all the .exe files in the Malwarebytes' Anti-Malware folder and try to run it again.
When it opens, update 1st.
If it won't update after installing, update manually.
Download & install.

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