Avast is unnable to update virus database

May 23, 2010 at 04:45:58
Specs: Windows XP
Dear All,

I would be most grateful if somebody could help me. That is a while that avast and also a voip telephony software voipcheap are unable to connect to internet.

Many thanks

Jafar


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#1
May 23, 2010 at 07:32:19
did you have McAfee or Norton installed before you switched to avast?

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
May 23, 2010 at 08:53:43
Thanks for your reply,

I used to have macafee but thats sometime ago. i tried re-installing avast and voip made no difference. Tried to stop W.firewall but seems does not stop!


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#3
May 23, 2010 at 09:26:07
use the McAfee uninstaller MCPR.exe to get it outof the registry or no other AV will work properly
You can google for that

You may also want to run Malwarebytes and remove all it finds

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#4
May 23, 2010 at 11:10:10
I will try this toorrow as i am not at my own pc tonight.

cheers


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