antivirus pro 2010 virus

October 6, 2009 at 10:36:33
Specs: Windows XP
I believe I have the antivirus pro 2010 virus.I can not access avg avast or malware bytes to scan for virus. In fact I downloaded malwarebytes after this problem arose. It says I dont have access to file. I have tried some of the other suggestions here as far as deleting some registry entrys,but to no avail. Can someone guide me through the hi jack this program that I have seen on other threads here? I would really appreciate it.
update... I have lost my explorer.exe to the "user denied to file" so I have lost desktop and can not open it through my task manager.It just keeps getting worse.

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October 6, 2009 at 23:10:42
This fake software tries to block all top security programs.
When the computer loads with a blank screen try pressing ctr alt delete at the same time, then press file in the task manager, and press new processs (Run). write explorer.exe.

If that doesnt help - use the safe mode (while starting Your PC press F8 repeatedly. Windows should start.
I would advice downloading and using this Free Scan :

Then Reset Internet Explorer in the Menu bar click Tools > Internet Options > Advanced > Reset & Done!

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October 7, 2009 at 01:43:02
Boot your PC in safe mode with networking, update malwarebytes anti-malware scan rescan your PC. More info about Antivirus pro 2010 removal:

Other useful tools:

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October 7, 2009 at 05:19:52
if malwarebytes does not start, try to remove Antivirus Pro 2010 manually. Here's removal guide: You have to delete not only registry entries, but malicious files also. There's a list with malicious files. They hide in WINDOWS and Document And Settings directories. After this reboot your pc; if you're doing well, u would start malwarebytes or other antispyware program. Run and clean all malicious files u've missed.

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October 8, 2009 at 05:16:49
This is indeed a nasty virus! Obviously designed to market Pro 2010, not the friendliest of marketing techniques as the virus will obliterate all your existing protection and keep hitting you with pop up warnings and crap. If it's a good as you can read about on the web, how come there are so many "how to remove it" related searches???
I think I may have sorted it, it looks that way.
Firstly you are blocked from accessing any security sites other then Pro 2010, so no downloads possible!
I don't know how to get explorer back, but there are ways round it, ask a techie
Remedy. Use a USB portable hard drive on another PC go to and download their FREE Malwarebytes App. to the USB drive. Remove and USB into the infected PC - copy and paste the Malware bytes download to the desktop. Run Malware bytes and select update when requested. Run malware bytes, mine picked up 200 odd threats, Trojans etc. and ALL the crap from Antivirus Pro 2010 !!!!
Next follow through to remove all threats, you may receive a message at the end that some cannot be removed until re boot, these are mainly the REG entries, so yes, re boot. Bye Byeeeeee!
Now check your security settings in control panel and you will find all is "ON", but your antivirus app. may not be findable (My AVG was nowhere to be found), But supposedly working according to the securty check, but no Icon, or listing in the program files ???? EASY just google AVG FREE DOWNLOAD and make sure you select a download from GRISOFT sites and select the FREE download option. Follow this through, do an update after install and RE Boot.
I then found I was notified of a Trojan still there so ran Malware yet again and it pulled up quite a few more, looking like ther were buried in the system restore areas - to prevent it.
I went through the motions, deleted or virus vaulted stuff - whatever it wanted. Re booted and it is aprently clear now. I'm doing this as we speak, so I think it's working OK
Happy Days

The 2nd.remedy, of course is to save your data to CD / DVD, close the disk, . On a 2nd computer run a virus check on the data disk to make sure no infections exist in your saved data disk. As the disk is closed stuff cannot get installed,then format the infected hard drive and to a factory restore from your supplied Manufacturer disks. Install a good Antivirus (AVG FREE) recommended and FREE malware bytes from

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October 8, 2009 at 11:42:25
I appreciate all the comments. I went to my task manager and tried to run explorer.exe but it said the path or my access was denied. The only thing that shows when I start my computer is my wallpaper,all the icons are missing.This is also the case when I boot in the safe mode option.I will try Foscani's suggestion as I think that this is the only way since everything I have downloaded has blocked my access.

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October 8, 2009 at 11:48:21
jasonbourne, Good luck in getting rid of it. My daughters computer picked up the same thing and she had to backup everything then wipe the hard drive and reinstall Windows. She's computer savy and tried everything to no avail.


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October 9, 2009 at 01:06:50
Me again, Foscani, response No.4 - I seem to have done it OK with the Malware etc. above method. All running good without doing a format of the hard drive. The main issue you seem to have is no expolorer or desktop. I think the more you play about with it, the worse it will get, so stop! I got to mine immediately.
I think if you Go to, download the free version to a USB hard drive (obviously using a different PC)
USB the drive with the download into the sick machine. There is a possibility that the Autorun menu may appear on the screen then anyway, over riding the desktop problem. If this is the case then you can install it direct from the USB HD It will go to C:/Program Files / Malware etc after installing it will, or should, give you the options to have both desktop & quick start icons, select both, this may over ride your blind issues. Nevertheless after that,it offers you the options to update and RUN the program, select these and away you go. As you have the disadvantage of working blind, I am thinking that the installation, independently, should over ride your blind spots because the USB HD is NOT subject to the problems on your PC and is designed to place all the install stuff up on your screen, desktop, or not!
PLEASE let me know if it works, obviously, only you have the Explorer and Dektop blind problem I don't.
GOOD LUCK - I think and hope this may solve it, but don't forget, if you get it back, to re read my solution above carefully to clean thoroughly, run & reboot malware and AVG a few times, till theres no more finds of crap

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October 9, 2009 at 08:15:40
Try this:

Delete all copies of malwarebytes antimalware from the desktop (or where you downloaded it to)

Now go to your download site for malwarebytes antimalware, but, before you begin the download, rename mbam.exe to

Once you have downloaded the newly named double click and run the full scan.

Hopefully this restores some functionality and you are able to run more scans if needed.

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October 20, 2009 at 09:20:27
Did you see it on the news last night? 19th. OCT 09
They did an item about this sort of dowladable crap virus and although they did not make any acusations, but there was a shot of ANTIVIRUS PRO 2009's web page!!!!!!
For those who missed it, this is the plot...
Somehow you download the virus, then all the above problems start to eat at your computer, you cannot access your own anti virus, or malware apps, it's turned them off! You cannot go to the web to get the aplications back, or any other security based sites!
So the only aparent alternative is to click on their offer to clean it all up for you. Obviously there will be a cost and you will put in your credit card details and then kiss your bank balance goodbyee. CLEVER!
Evidently there were about 35000 who did that with these sort of sites world wide. Beware any "is your computer running slow" fixes. Regularly update your anti virus and malware software. And DON'T open up atachments until youve run a virus check on them. to do this copy and paste the atachment to the desktop, highlight it and select the option "check with XXXX antivirus" (XXXX is whatever AV you are running) If it comes up OK you can open it. If it reports Virus found. delete it and the original mail containing the original atachment.

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November 11, 2009 at 10:26:30
Hey all, I recently got this bug which was pretty nasty. I was unable to find which files to remove manually for this version. Here are the ones that I had to remove...hope this can help someone out!




HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify



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November 12, 2009 at 20:42:41
Removal tutorial to remove antivirus 2010 pro (rogue spyware fake program)

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November 12, 2009 at 20:58:18
Start with combofix and see if that removes it for you. If not, it is probably a rootkit and you will need a program like unhackme to remove it. Formatting is a last resort in my books.

Some HELP in posting on plus free progs and instructions Cheers

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