All of my passwords no longer work and I know theyre correct

April 30, 2012 at 12:42:20
Specs: Windows 7, 512
administrative password no longer work but its correct. In fact, most if not all of my passwords no longer work. My computer is not old, I purchased 6 or 7 months ago. Lately my computer is running very slow, websites and programs take a seriously long time to open or entire computer will just lock up when trying to open a program or website. Not a specific program or a specific website, it seems to just happen randomly. I also cannot get into computer restore or disc clean up or defrag, I cannot open any program that computer came with that will help me fix the problem, it keeps telling me Im not an administrator or I do not have privilges and then sometimes it tells me to enter the password in order to make the changes I want to happen but when I enter my password (WHICH I KNOW IS THE ORIGINAL PW AND SHOULD WORK CORRECTLY) I then get message saying program blocked by home group.. I dont have a home group or home group policy. PLEASE ADVISE. Thank you Charlene Anderson

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April 30, 2012 at 12:55:05
See if you can get hijack this to run even if you have download it on another machine & burn it to a CD. Post the log file here.


Back up your files, press F11 when you boot for system recovery. That will bring the PC back to the day you bought it.

How do you know when a politician is lying? His mouth is moving.

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