computing
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ALL files hidden, blank desktop, random music

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My nephew downloaded a virus. I ran a scan and found 3 or 4. I went into the folder and deleted what i found, but all our files were hidden. I managed to unhide most of them, but when i click on program files from the start menu, it’s showing that all the folders are empty. The desktop is blank and when i try to right-click nothing pops up. Also, I found on the scan a virus in the system volume information folder named A0087220.exe. I tried to gain access to that folder but it’s always denied. Then I noticed that random music will start playing from the speakers and system restore won’t work either. SOMEONE PLEASE HELP ME!
AND when I try to google anything it automatically redirects me to another random site, like Target.com or Yellowbook.com

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1 Answer

  1. Let’s see if this solves some of your problems…

    Download unhide.exe
    http://download.bleepingcomputer.co…

    Save it to your Windows folder:

    Right click on unhide.exe and select: Run as administrator (Win7)

    Restart the computer.

    This will unhide folders/files set to hidden by the infection.

    Any progress?

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