Advice on Next Step

Dell Dell inspiron 1100/5100/5150 lion b...
November 23, 2009 at 11:44:28
Specs: Windows XP Home Edition
I just noticed my problem yesterday. Here's what the laptop did all day as I was trying to "fix it."

The computer itself will stall and NO programs will respond after 6-7 minutes of having the computer on. I should mention that even when prompted to log into my computer with my password, I have to do it right then and there b/c the clock has already started ticking against me. IF I wait and allow the logon screen to sit there over this allotted 6-7 minute timeframe, it takes 5-10 minutes to log in at all. Once the computer goes into this mode, it takes a good 5-10 minutes for applications to shut down, etc. Even if you hit "ctrl, alt, del" for the task manager to appear, it takes 5-10 minutes for it to come up. I tried System Restore and to my surprise, ALL of my restore points were gone. I have never turned off System Restore or messed with those settings so there should have been options, but there weren't. Since the computer basically "dies" after 7 minutes, I cannot even run a full virus scan with AVG free 9.0 edition as this stops after 7 minutes. I've been simply exiting out by hitting the "power button" and logging back in to try different things that might "fix it" as quickly as possible. I've deleted all temporary internet files and cookies and even looked in my programs to see if anything weird was hanging things up. I've gone to msconfig to see what is running at startup and turned everything "off" to see if that will help.

Today, I booted in "Safe Mode" and attempted to run "mst", but after about 7 minutes, the progress of scanning my computer slowed to a mere crawl. I had to exit out of my computer by pressing the power button since the computer became completely unresponsive when trying to "x" out of the mst scan. Should I disconnect my cable modem and wireless network when I am troubleshooting this thing? I connect wirelessly via my Linksys router to my supposedly WPA password protected network. What can I do next?

Nothing I've done so far has helped. I was on pogo.com all day on Saturday (the day before this problem arose) and at around 1am, I got a mysterious error message stating that "I was no longer connected to the Internet" although the pogo game was still running and I was still connected. I simply "x'd" out of the error message and continued playing. When I shut down my computer that night, it took an unusually long time to turn off. Could this have been a virus that was downloaded to my machine at that time? If so, does anyone know the name of this type of virus/worm so I can get appropriate software to remove it??


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#1
November 23, 2009 at 13:44:15
1st of all WHAT is "mst''?
If you were on pogo, probably your Java was outdated and then got exploited.
try downloading Avast free to a thumbdrive on another PC and then install it onto the problem PC. Allow it to do a bootscan on reboot and move what it finds to the chest. Anything questionable I would google it to see if it can be safely moved.

You said you use AVG free, now was Norton or McAfee by chance installed on your PC before you installed AVG? If so, I would suggest you run the uninstallers from the respective sites to insure that ALL remnants are uninstalled or else no other AV or firewall will work properly on your PC.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
November 23, 2009 at 14:11:58
MST is Microsoft's "Malicious Software Removal Tool".

Norton and McAfee have been removed from my system since 2006. I've always used AVG so that shouldn't be the problem. I will try Avast as you suggested. Thank you for your response.


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#3
November 23, 2009 at 14:24:47
double post

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#4
November 23, 2009 at 14:33:04
Avast is a good place to start as it can also remove hidden rootkits

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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