Acer Aspire freeze/crash in a minute of use.

Acer Aspire e1-571-53236g50mnks 15.6" le...
November 28, 2015 at 13:17:36
Specs: Windows 7 Premium Home, Intel (R) Core(TM) i5-3230M CPU @ 2.60GHz
I had a previous problem of being frozen on Password screen and Welcome but they have been both fixed. After toughs two were fixed when I put on my password and was on my destop my laptop would freeze after roughly one minute. I downloaded avast free trial on the one minute then restarted. After I restarted I couldn't install the Avast or any application fast enough before my laptop would freeze or crash. It does the same thing in safe mode (thanks for any suggestions).

message edited by Kristian779


See More: Acer Aspire freeze/crash in a minute of use.

Report •

#1
November 28, 2015 at 13:46:10

Report •

#2
November 28, 2015 at 23:27:48
Since it happens fairly quickly after startup and in safe mode too it may be a temperature problem. Can you tell if the fan is spinning and vents are clear? Here's some cooling suggestions for that model:

http://community.acer.com/t5/2014-A...


Report •

#3
November 29, 2015 at 03:49:52
Fan and vents work fine. Safe mode does the same.

Report •

Related Solutions

#4
November 29, 2015 at 04:37:25
"Safe mode does the same"
Install Avast & scan in Safe mode.

Copy & paste the contents of the log in your next post.


Report •

#5
November 30, 2015 at 10:53:00
I have downloaded avast and installed it but I can't be able to finish the scan. I will keep trying

Report •

#6
November 30, 2015 at 12:59:36
Another way if needed.

Run ESET Online Scanner, Copy and Paste the contents of the log in your reply please. This scan may take a very long while, so please be patient. Maybe start it before going to work or bed.
Make sure these options are checked/ticked in Advanced settings.
Remove found threats, Scan archives, Scan for potentially unsafe applications, Enable Anti-Stealth technology.
http://www.eset.com/us/online-scann...
http://www.eset.com/home/products/o...
If your comp is unbootable, or won't let you download, you will have to download ESET from a good computer, put it on a flash/thumb/pen/usb drive & run it from there.
Create a ESET SysRescue CD or USB drive
http://support.eset.com/kb2103/
How do I use my ESET SysRescue CD or USB flash drive to scan and clean my system?
http://support.eset.com/kb2612/
Configure ESET this way & disable your AV.
http://i.imgur.com/wZF1Ppi.gif
How to Temporarily Disable your Anti-virus
http://www.bleepingcomputer.com/for...
http://www.techsupportforum.com/for...
3: Which web browsers are compatible with ESET Online Scanner?
http://support.eset.com/kb405/?loca...
Online Scanner not working
http://support.eset.com/kb403/?loca...
My ESET product detected a threat—what should I do?
http://support.eset.com/kb117/
Once onto a machine, malware can disable antivirus programs, prevent antimalware programs from downloading updates, or prevent a user from running antivirus scans or installing new antivirus software or malware removal tools. At this point even though you are aware the computer is infected, removal is very difficult.
5: Why does the ESET Online Scanner run slowly on my computer?
http://support.eset.com/kb405/?view...
If you have other antivirus, antispyware or anti-malware programs running on your computer, they may intercept the scan being performed by the ESET Online Scanner and hinder performance. You may wish to disable the real-time protection components of your other security software before running the ESET Online Scanner. Remember to turn them back on after you are finished.
17: How can I view the log file from ESET Online Scanner?
http://support.eset.com/kb405/?view...
The ESET Online Scanner saves a log file after running, which can be examined or sent in to ESET for further analysis. The path to the log file is "C:\Program Files\ESET\EsetOnlineScanner\log.txt" (on 64-bit systems this directory will be "C:\Program Files (x86)\ESET\Esetonlinescanner\log.txt"). You can view this file by navigating to the directory and double-clicking it in Windows Explorer, or by copying and pasting the path specification above (including the quotation marks) into the Start > Run dialog box from the Start Menu on the Desktop.
If no threats are found, you will simply see an information window that no threats were found.
http://www.trishtech.com/security/s...


Report •

Ask Question