can't download my address book from Palm to Windows desktop

November 12, 2013 at 11:46:15
Specs: Windows 7
connection between handheld computer and desktop could not be established. I'm guessing I have to have some specific type of Palm software to download my address book from my Palm to my desktop. Where do I get this software? I have that blue and red sync icon on my desktop and the local USB is selected which is what I use to connect my Palm to my desktop. What am I missing here? I don't know if my Palm is Palm OS Thank you very much

See More: cant download my address book from Palm to Windows desktop

Report •

#1
November 12, 2013 at 13:06:24
Your Palm must be using Palm OS because that's all that will run on it.

Go here: http://support.microsoft.com/kb/810930


Report •

#2
November 12, 2013 at 15:13:40
O.K. I have downloaded the Palm desktop software. When I select Import to import from the Palm to the Palm desktop software my Palm doesn't show up. When I open Computer it does not show up there. I tried this in IE and Firefox and get the same error msg. How do I get the two to 'shake hands'.

Thanks!


Report •

#3
November 12, 2013 at 15:39:12
O. K. my desktop recognized the Palm now but it says I need a driver. Where can I download this driver? Thank You.

Report •
Related Solutions


Ask Question