BlackBerry App World requires that your device radio is turn

Blackberry Storm 9530 black cell phone -...
July 17, 2013 at 07:13:39
Specs: Windows 7, Dual Core

when i try to add new application by using blackberry appworld the below error massage appeared

BlackBerry App World requires that your device radio is turned on to continue.

BlackBerry 9530 with v5.0.0.328.

I have checked Pakistan in this page. http://www.blackberry.com/app_inclu...

All connections are on and active and the signal is GSM.

By the way my mobile operator does not offer BB services to prepaid users. I have to convert it to postpaid.

I was downloading repligo reader from the appworld.

Kindly help.


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#1
July 17, 2013 at 13:34:54
Reboot the phone by pulling the battery out with the handset turned on, then put the battery back and wait for the handset to reboot back to the home screen.

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#2
August 8, 2013 at 11:29:04
I have checked by pulling the battery out with the handset turned on. Problem is still there.
Device Radio Off
BlackBerry World requires that your device radio is turned on to continue.

BlackBerry Services are not active on my phone.


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