Yahoo mail open word file to be editible form net

December 14, 2014 at 18:38:13
Specs: Windows Vista
Derek, thanks for responding and the reference to "above" was related to the query I responded to and what others had already tried. It looks like that thread wasn't carried across with my question.

However, I haven't completely resolved the issue but had discovered a few things.

Most answers relating to this question talk about a file already downloaded to say the desktop and fails to open in the normal way. The answers are either to right click the file and click unblock or in Word itself goto Trust center setting and disable protected view settings or add a new location in Trust locations say c:\ which would cover the whole drive or do a repair on Office or disable the virus checker or check internet settings, Advance, Security and make sure "Do not save encrypted pages to disk" is unticked (I have tried all these in one way or another) . However this is not what I'm look at.

I wished to click on a file in yahoo mail and open it in an editible form which is what I need ! This works on Dell new PC using windows 8.1 but fails with Asus laptop with windows 8 when running IE browser. The best I can get to is with the disable protected view which only allows viewing (doesn't help). However I have now downloaded Firefox and the file from yahoo opens ok.

So the problem is related to the IE browser. Bad news for me is I tried to upgrade to windows 8.1 but I have to pay to do that and it's not certain that will solve the problem but it may as Windows 8 uses IE10 and 8.1 uses IE11.

As I have to use the IE browser which is the only browser that allows the full use of a business email system it's easier if I can use the yahoo in IE too rather that have to use two browsers which is my best fix so far.

I can't find anything on the net that covers the how to fix this problem or why IE10 is a problem and whether IE11 fixes this problem.

So if you can add anything to my current investigation it would be much appreciated.

Cheers Clive

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#1
December 14, 2014 at 18:55:44
Have you tried IE Reset from IE > Tools >Internet Options > Advanced > Reset button?
You will lose your add-ons but they come back in time or can be added - your Favorites will remain intact.

Just for info, to keep a thread going on here you go to the bottom of it and use Reply. We will know you are the originator from your name.

Always pop back and let us know the outcome - thanks


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#2
December 14, 2014 at 18:59:45
Thx again and yes I tried reset and disabling all the add-on previously forgot to mention that is my list of what I tried. Also got both PC's together and mirrored the internet settings. Cheers Clive

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#3
December 14, 2014 at 19:26:51
I'm having a job to get my head around why you have to pay for Win 8 to 8.1 upgrade. It ought to be free from the Store icon on the apps screen and is pretty well seen as essential.

Always pop back and let us know the outcome - thanks


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#4
December 14, 2014 at 20:07:46
Derek, If you go here

http://windows.microsoft.com/en-gb/...

You will see the following in the text below "in most cases" these are critical words. You can do a check to see if you can update free which in my case is NOT unfortunately. The net suggests certain KB's must be present and can be downloaded manually, however these fail to download in my case as my version is not compatible :(

1. Before you begin

The system requirements for Windows 8.1 and Windows RT 8.1 are nearly the same as the requirements for Windows 8—if your PC is already running Windows 8 (or Windows RT), in most cases, you can get the free update to Windows 8.1 (or Windows RT 8.1).

Hope that explains it Cheers Clive

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#5
December 15, 2014 at 08:38:46
Thanks. Seems I was one of the lucky majority that got it for free then. I've been unable to get a handle on any detail about the circumstances when it is not free. You would think there would be something more definite out there.

Even more bewildering is that if you can get 8.1 by paying for it then what is the hang-up - it can't be hardware as I might have imagined. I can't see why dollars seem to be the missing ingredient if the original Win 8 installation was legitimate.

As for your issue, IE is still quite integrated into Windows and I am already out of ideas except, like you, the possibility of the 8.1 upgrade fixing it. Keep watching in case someone else has some ideas - I'm not a Yahoo user myself. In the unlikely event of me getting some brainwave I'll be back.

Always pop back and let us know the outcome - thanks

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#6
December 15, 2014 at 10:41:22
Ok I agree it should be free as I bought the laptop in good faith. However further info if you go here and click on Upgrade assistant and have windows 8 it will tell if you can upgrade.

http://windows.microsoft.com/en-gb/...

If your PC is currently running Windows 7 or Windows 8 you can check to see if it meets the requirements by running the Upgrade Assistant. We also recommend that you visit your PC manufacturer's website for info about updated drivers and hardware compatibility.

Cheers Clive


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#7
December 15, 2014 at 11:16:44
Thanks. The bulk of that is fairly basic so should be OK for most computers. The only 8.1 ones to my mind that might raise doubts on the long list (hardware based), are fifth down from top and second up from bottom. If the touch screen requirements are insufficient then they didn't ought to be preventing you from installing because you can still use a mouse and keyboard.

It still leaves me wondering why spending money for the upgrade fixes the technicalities.

Always pop back and let us know the outcome - thanks

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