Word Crashes when inserting images

Microsoft Office word 2007
January 20, 2010 at 15:34:14
Specs: Windows XP
My MS Office Word 2007 was working just fine until "UPDATES" from Microsoft were installed. Now Word crashes each time I try to insert a photo or when Iuse SAVE AS. Any suggestions on how to fix this

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#1
January 21, 2010 at 00:27:33
If you go into Control panel/Add_Remove programs & choose
Microsoft Office you get the option to 'Repair' - worth a try.

"I've always been mad, I know I've been mad, like the most of us..."


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#2
January 21, 2010 at 09:31:23
Thanks for the input. I initiated the repair process and it has been running for an hour. The progress bar is still in the same place as it was when I initiated the process. Is this normal? Do you think it is actually repairing. The system monitor says it is running.

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#3
January 22, 2010 at 18:28:21
Hi,

Repair shouldn't take more than a few minutes - certainly not an hour.

Regards


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#4
March 12, 2010 at 08:57:00
I am having the same problem. The following things did not help:
1 - Ran Repair
2 - Uninstalled Word 2007
3 - Renamed normal.dot file
4 - Ran adaware

I have searched and tried just about everything that I can find online. Any ideas?


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#5
March 12, 2010 at 09:08:14
I fixed it!!!! Finally found this at Microsoft.

http://support.microsoft.com/kb/921541


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#6
March 12, 2010 at 09:16:35
Actually, it only partially helped me. I can insert pictures from My Pictures but when I navigate away from that, then it freezes.

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