Word 2013 Save issue

July 16, 2015 at 05:47:23
Specs: Windows 7
When saving a document to a certain folder, I get the message "Sorry, we couldn't find <servername>\users\<username>\<folderpath>\document name>. Is it possible it was moved, renamed or deleted? Basically we cannot save to this folder, but we can save to other folders on the user's shared drive. This happens with saving files from excel. The user's My Documents folder is synced to his shared user folder on the server. The above folder path is just syntax. I disconnected his mapped drive and re-mapped.

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July 16, 2015 at 06:05:31
Can the user save files to his/her folder? Or by "We" do you mean you and the user are trying to save files?

What are the permissions on the folder/subfolders?

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