|Have tried to do a Open & Repair on the document?|
For my 2007:
Start Word (Do not open document, yet)
In Word 2007 click the Microsoft Office Button, (it may be File, Open in 2013)
In the Open dialog box, click to select the file that you want to open.
Click the down arrow on the Open button,
Click Open and Repair.
You can also do a Repair of the Office suite itself.
Select Control Panel.
Click Uninstall a Program
Select the Office program you want to repair,
Click Change at the top of the screen.
message edited by mmcconaghy