Word 2010 -- can't save - Please Help!

August 9, 2016 at 08:23:28
Specs: Windows 10
The add-in problem and fix does NOT work for me. I have repaired Office. Apparently, there are multitudes of others having this same problem and I also cannot understand why there isn't a fix for this from Microsoft. I am running Word 2010 on Windows 10. I am not anywhere close to being a person who can edit the registry. What am I supposed to do if I cannot solve this problem??? I should be able to save a document. What is happening???

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August 9, 2016 at 09:20:59
What add-in and fix are you referring to? What exactly is the problem? Are you receiving any errors when you try and save a document?

More information would be helpful.

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August 9, 2016 at 09:30:25
Sorry about that -- my post was in reply to others who weren't able to save a word document under any condition. But my post got moved by someone. The problem is: when I try to save a new document it freezes with the spinning blue circle forever. I have to start task manager and close Word. The suggestions to fix were disabling any add-ins which I did. To go to control panel and repair Office. Which I also did. And then some suggestions were to do some other things in the registry. I am not comfortable doing that at all. So I didn't do that. I'm wondering if I just go ahead and bite the bullet and upgrade to Word 2016 it will solve these issues. I don't know much at all about fixing these things in all different places of the computer. I just use Word for my job. I'm not a tech person at all! Just a Word user. Thank you for any help.

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August 9, 2016 at 11:42:37
Try the Clean boot option here: https://support.microsoft.com/en-us...

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Related Solutions

August 9, 2016 at 12:50:42
You could also try this page, which has a Fix-It program that may help


See the section with the heading Here's an easy fix

Also make sure Word is closed when you run the fix it.



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August 25, 2016 at 12:56:38
I'm having the same issue. I've rewritten the same four pages five times today. If I walk away and the computer goes to sleep, Word closes and the "recovered" file when I reopen Word is from hours before. I turned on AutoRecover, turned on Auto Backups, and neither of those are saving the real-time version. I ran the fix Mike mentioned, then restarted, but still when I hit Save, nothing happens. It's got to be one of those stupid Microsoft updates for Windows 10 that no one tested on Word first..

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August 25, 2016 at 17:04:23
May be rolled back by the system will be able to solve this problem?

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