word 2002 problems

Microsoft Word 2002 (full product)
May 13, 2010 at 09:04:24
Specs: Windows XP
word opens off the monitor to the left and I can not get to it or see it!!

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#1
May 13, 2010 at 09:28:47
Try a Detect & Repair, and since you can’t get at Word, you will have to do it from Add or Remove Programs.

Click Start
Click Control Panel
Click Add or Remove Programs
Scroll Down to the MS Office entry
Highlight the entry and you should have two options on the right side,
One will be Remove, the other Change
Select the Change button
You should now be offered several options, select Repair Office

MIKE

http://www.skeptic.com/


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#2
May 13, 2010 at 09:44:42
Mike,
Thanks ried that but still jumps off the page!! when I open Word

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#3
May 13, 2010 at 11:05:35
You can try this and see what happens:

Select Start
Select Run
In the Run window, type: winword.exe /a
(You may have to use the complete path to winword.)

If Word launches OK, then it is either a bad normal.dot file or a corrupt add-in
The /a switch launches Word with a clean, empty template and no add-ins.

MIKE

http://www.skeptic.com/


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Related Solutions

#4
May 13, 2010 at 12:24:06
Mike,
That worked!!! Now how do I keep the jumping thing from happening everytime I open Word??? After it opened using the run you told me about when I closed it the same thing happened. I really appreciate you taking the time to help me........

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#5
May 13, 2010 at 12:50:51
To get yourself a new Normal.dot file,
Do a search of your computer for normal.dot and either rename or delete it.

You may find more than one, rename or delete ALL of them.

When you open Word again, it will look for normal.dot and if it can't find it, it will create a new one.

On Windows XP, the normal.dot file is a hidden system file and may not show up when you search.
To find it,
Go to My Computer
Click the Tools menu
Choose Folder Options.
Click the View Tab
Put a check where it says "Show hidden files and folders"
and uncheck "Hide extensions for known file types"
and "Hide protected operating system files".
Now, when you search, you should find it.

If you still can't find it try looking in:

C:\Documents and Settings\<your user name>\Application Data\Microsoft\Templates

MIKE

http://www.skeptic.com/


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