Word 2002 / Outlook 2003

February 13, 2009 at 16:17:00
Specs: Windows XP
When I click on tools,letters and mailings, then envelopes and labels the mail merge opens. But when I click the book icon for delivery address, which normally went to Outlook contacts, a window opens to inform me that Word has crashed and must close. It has been working fine for years. This was a sudden event. Can anyone give me an idea? I am using Word XP (2002) and Outlook 2003.

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February 13, 2009 at 17:08:10
A Mail Merge using Outlook Contacts should be started from Outlook, not Word.

Why are you running two different versions? I'm not surprised there is a conflict there.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown

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February 13, 2009 at 17:40:38
I've been running Outlook 2003 for years now with no conflicts. It is a better program that 2002.

I was shown this was the way to print a label or an envelope may years ago and it has worked fine. You are suggesting I should do this directly from Outlook. Can you explain how to do this in simple terms? Thanks.

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