windows 7 why does excel 2010 freeze when try

April 7, 2011 at 08:39:53
Specs: Windows XP
when I try to print a spreadsheet Excel freezes and then closes. tried the 2 other answers - Clipboard and diagnostics - not available on my machine. Have tried various things like getting rid of extra security - only running avast - reinstalling printer.

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#1
April 7, 2011 at 18:08:27
Have you updated your printer drivers?

Most, if not all, MS products have a "repair" option,
Goto Control Panel,
Add & Remove Programs,
Scroll down to the Excel (or Office if that is what you have) entry and see if there are two buttons, Change and Remove
Select the Change button and you will be offered the option to repair.

MIKE

http://www.skeptic.com/


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