Why does Outlook 2010 close windows unexpectedly?

July 6, 2016 at 08:53:18
Specs: Windows 7
I am running windows 7, 64 bits, and Office 2010 ... just recently, when I open an email message it may suddenly close without giving any error message ...

See More: Why does Outlook 2010 close windows unexpectedly?

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#1
July 7, 2016 at 02:37:57
Try running Office Diagnostics from within any Office application.

In Outlook 2007 it's under the "Help" menu, probably applies to Outlook 2010 as well.


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#2
July 7, 2016 at 06:22:55
Microsoft, in their infinite wisdom, removed the diagnostic tool from 2010,
it is only available in 2007.

Best you can do is a Repair from Control Panel.

MIKE

http://www.skeptic.com/


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#3
July 7, 2016 at 07:43:06
Thank Mike .. will check.

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Related Solutions

#4
July 8, 2016 at 10:07:36
ran the repair function but it did not solve the issue ...I guess that a W7 corrupt setting is most probably the cause ... I will try a few more things and if not successful, will reinstall W7, as much as I'd hate to do that. (W10 installation just carried the problem over ... I thought that W10 was a totally new system, which evidently it is not :--((

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#5
July 8, 2016 at 10:29:44
I will try a few more things and if not successful, will reinstall W7,

You could try an Uninstall / Re-Install of Outlook first, but it can be a bit messy,
see this thread:

http://superuser.com/questions/5751...

MIKE

http://www.skeptic.com/


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#6
July 8, 2016 at 11:17:49
Thanks Mike ... will check it out

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#7
August 9, 2016 at 11:30:46
I also think that you need to uninstall and reinstall Outlook.

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#8
August 9, 2016 at 11:32:15
Have you installed Windows and Office updates?

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#9
August 9, 2016 at 12:34:31
yes, updates are set to "automatic" and seem to be complete. I may have found at least part of the problem: I reset a registry entry that showed a zero value (no idea why) to the original setting. I still experience "non-maximized" windows disappearing behind maximized ones, but they do no longer close entirely. I guess I was just lucky to have found this, quite by accident. Does anyone know of a utility that checks reg values?

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#10
September 5, 2016 at 22:48:30
Update your OS windows 7 in Windows 10, after the update, your problem will be automatically fixed without any hassle.

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