why can't i receive email outlook 2010

February 26, 2011 at 12:10:39
Specs: Windows 7
I have uploaded Outlook 2010 and can send email but not receive - error code 0X80040154. Anyone have any ideas please?

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#1
February 26, 2011 at 16:19:28
How many emails are in your inbox?

I'm still learning everyday.


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#2
February 27, 2011 at 01:39:37
Hi Dipsygirl,
It says there aren't any - which I know can't be right.....
Thank you
Rob

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#3
February 27, 2011 at 13:04:51
I would probably try a repair on the pst folder ...

You will have to navigate all the way to C:\Program Files\Microsoft Office\Office14 folder and search for SCANPST.EXE file.

Confirm your mail account setup too. Make sure that you have everything correct including your password for logging on to the mail server.

Double click and follow it through for the repair. If that doesn't work, pop back here and reply to your message. There are others around besides me too. :)

I'm still learning everyday.


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#4
February 28, 2011 at 10:11:23
Hi DipsyGirl,
Many thanks for your help, thanks for this. I have used the back up disk which has carried out the repair - it worked fine and I am no longer incommunicado!

Thanks again,

Rob


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#5
September 8, 2011 at 17:22:06
Hey there! I tried your fix for sending but not receiving by running the scanpst.exe and it repaired errors but I still cannot receive. I have cleaned up emails, gone to my isp account and rid of any junk but still no luck....any other thoughts to try??

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