vista to xp - help!

April 15, 2009 at 13:23:38
Specs: Windows XP
I have a document sent to me that was saved on vista and I need to open it on my xp. When I try to open it, it tells me it's a microsoft office professional edition 2003 and i need to install a converter. I tried several, but no success yet. any suggestions?

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#1
April 15, 2009 at 13:29:15
This has nothing to do with what OS your using, it has to do with the fact you don't have Office 2003 installed on your computer. Have you tried this?

Microsoft Word 2003 viewer


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#2
April 15, 2009 at 13:34:00
Yes, I did and restarted the computer. I will try again to confirm. If you can think of anything else, please let me know...thanks!

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#3
April 15, 2009 at 13:59:32
What happens when you try to open it with the 2003 viewer?

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Related Solutions

#4
April 15, 2009 at 14:26:31
I keep getting that same message: "Microsoft Office needs a converter to display this file correctly. This feature is not currently installed. Would you like to install it now?" So I try to install it and it says - Install Import Converter, then it has an error message. And I have downloaded the 2003 view and several other downloads, still it won't open.
thank you very much for your response, I really appreciate it!

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#5
April 15, 2009 at 14:42:46
It's possible the document is corrupt. Can you have the person open it on their computer to verify it work then send it again?

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#6
April 15, 2009 at 14:56:10
They will have to try that later this evening, I guess, when they get back home.
I will just have to get busy typing out those changes made from the original document here at the office.
Thank you for your input. This was my first time posting a question -
have a great day!

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#7
April 16, 2009 at 05:24:00
Install the viewer with admin rights.

Right click on the installer and select RunAs to enter the admin credentials.

Bryan


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#8
April 16, 2009 at 11:49:41
Thanks, Bryan. I'm not sure if I can install with admin rights because the problem is work-related and the office computer is networked so the admin rights are with our IST department.

Really appreciate your response!


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