Click here for important information about

Solved unable to install microsoft office from CD

Microsoft Office 2013 professional produ...
February 6, 2014 at 10:47:47
Specs: Windows 7, Dell
I purchase Microsoft Office CD and enter in the CD rom But the CD did not responding. Please help me to install also some thing to change the language to English UK.

See More: unable to install microsoft office from CD

February 6, 2014 at 13:08:38
With the CD in the drive go to "Computer" and double click the CD ROM drive. If it still doesn't start look for a file such as setup.exe or install.exe.

See also this:

Please don't double post on the same topic.

Always pop back and let us know the outcome - thanks

message edited by Derek

Report •

February 6, 2014 at 13:12:13
✔ Best Answer
Did you check under my computer to see if the CD is listed there? If not, most likely it is a problem with your CD drive. You can try cleaning it:

Also check to make sure the disc itself is clean and scratch free. Make sure all of the drivers you need for the CD drive are installed and up to date. For example, is an empty disc drive recognized in My Computer, or is there nothing?

In addition to this, you could try using an external CD drive and seeing if it works then, in which case there is something wrong with your hardware, and you should take it in or call dell customer support and have your computer repaired.

Report •
Related Solutions

Ask Question