trying to reinstall office home and student 2010

January 28, 2015 at 10:46:16
Specs: Windows 8
I am trying to reinstall office home and Student 2010 -Went to downloads page were I got a confirmation that my product key was correct and the download was complete.
When I went to use word today I got a message saying I need to download this again.

Every time I attempt to contact Microsoft support I am asked to sign-in and each time I have to change my password.

See More: trying to reinstall office home and student 2010

Report •

January 28, 2015 at 11:53:16
From your explanation I assume you purchased it as a download and did not purchase it on DVD in a package from a store. For this you need to deal with Microsoft, but you can look around their site carefully and find the phone number and call them. If you have reinstalled more than one in a relatively short time and there is not clear explanation as to what happened to the original installation, let us know the details since you may have malware causing you to think you have to reinstall it or actually is corrupting it.

You have to be a little bit crazy to keep you from going insane.

Report •
Related Solutions

Ask Question