Specific senders attachment cannot be opened

Microsoft Outlook - 1 user
September 30, 2011 at 06:24:30
Specs: Windows XP
Specific senders attachment cannot be opened in Outlook. User can open other peoples attachments (.pdf) without issue. However he can not open a specific senders .pdf attachments. Historically there has been no issue between the two. This is a development with in the last 2 months.

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#1
September 30, 2011 at 08:19:29
Are there any errors? Can other people open pdf files from this sender? What if the user saves the attachment and then tries to open it? What pdf reader does the user have installed?

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#2
September 30, 2011 at 08:25:07
I am not sure what errors he's getting. I'll know more Monday.
Yes, other's have no problems with the sender
>What if the user saves the attachment and then tries to open it?
I'll pass this along - Thank you
>What pdf reader does the user have installed?
Adobe, but won't know the version untill Monday


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