selecting the encoding

September 29, 2010 at 02:07:14
Specs: Windows XP
i re-installed my xp having saved my documents in a partition, after i moved the same documents back to the main partition. from then i have not been able to access my documents or rather my documents have become 'corrupt' and every time i try to open them am prompted to select the encoding that will make them readable to no avail. i have no problem in making and accessing/reading the documents i make but reading the old ones has been a menace. please help

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September 29, 2010 at 07:25:22
Try an Open and Repair

Open a new instance of Word,
Click File
Click Open

This will bring you to the OPEN window

Select, and Highlight, but do not double click to actually open one of the problem files.

With the problem file highlighted, at the bottom of the OPEN window there should be an Open button with an arrow.
Click on the Arrow and a drop down list should appear, at the bottom of the drop down there should be a selection titled Open and Repair

See if that works.

Also, if you can open any of the problem files, try saving them in a different format such as HTML or RTF or even TXT.

If you can't open them with Word, try opening them with Notepad, Wordpad or a text editor like JEdit.
The top part of the file will look like garbage but if you scroll down, you should be able to recover the actual text.


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September 29, 2010 at 10:15:55
nope. i have already tried that - doesn't work. any other suggestion will be appreciated. thanks

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September 29, 2010 at 10:32:55
I offered three suggestions, all three did not work?

What happens, when you tried the Open & Save, any error messages?
What happens when you tried opening and save as another type doc?
What happens when you tried to open with Notepad, or Wordpad or JEdit?

Just saying they don't work doesn't give anyone much to work with......


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