Publisher 2007 freezes Windows

Microsoft Office publisher 2007
September 29, 2011 at 08:15:46
Specs: Windows XP
I have a user running Windows XP Pro SP3 and Office Small Business 2007 SP2. Only Publisher has this problem, any other Office app works fine. Their workstation did have a virus a couple of weeks ago which was removed using Combofix, Malwarebytes and Spybot. This issue was going on prior to virus removal and continues now. When we open Publisher it will open to the initial view but anything at all that you try to do after that freezes Publisher and within a couple minutes Windows itself freezes completely as well and you have to do a hard shut down with the power button. Publisher does work just fine when Windows is in Safe Mode.

I have tried the following with no change:

1.Office Diagnostic Tool
2.Did a repair with the installation cd
3.Uninstalled entire Office 2007 suite and reinstalled
4.Windows repair install
5.Uninstalled all printers
6.Reinstalled all printers

I have run out of ideas so any help would be GREATLY appreciated.


See More: Publisher 2007 freezes Windows

September 29, 2011 at 08:25:52
Have you updated your printer drivers?

You could also try to compact the Clip Art catalog.
On the Tools menu, click Compact


Report •

September 29, 2011 at 11:57:37
I haven't tried either of those but will try them and post back later.

Report •
Related Solutions

Ask Question