Poof - Changes Disappear

April 10, 2011 at 22:53:32
Specs: Windows Home Edition XP
When using Word 2002 in Microsoft Office 2002, I am unable to actually save the changes I make to a document, even though I SAVE the document itself. Although the changes appear in the document when it is viewed through Word, upon exiting Word 2002 and then using it to open the file again, what is apparent is that all of the changes I made earlier have disappeared. I am using Windows Home Edition XP SP3 and Microsoft Office 2002 (the package that came with my desktop.)

Interestingly, when I transfer this document over to my laptop, which is running Window 7 64-bit and Word 2007, all works fine. Any thoughts and insights into what is causing the "disappearing act" when using my desktop computer, would be greatly appreciated. Thanks in advance.

See More: Poof - Changes Disappear

April 11, 2011 at 05:53:53
Are you using File/Versions? It is supposed to open to the latest version, I believe, but maybe something is stuck. You can make some changes to a file, and view it in Explorer as you Save it, to see if the file size increases.

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April 11, 2011 at 07:54:10
Hi Paul1149-

In answer to your question, I was working on the file I had created earlier. It was the most recent version of the document I had. In case you are wondering, I did not take the file from my laptop back to my XP machine. I only went from my XP machine to my laptop.

What I should mention is that my XP machine had since become unusable and recently died. According to the tech, in addition to my memory cards not working properly, the CPU and motherboard were gone. Could these failing hardware issues have had an impact on what was happening with my inability to SAVE in Office 2002, in 2007?

Also, while the inability to SAVE consistently happened for the file in question in Office 2002, it only happened randomly with other files I created as testers after that.

Any additional thoughts would be appreciated. Thanks in advance.

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