Solved Outlook-not always delete on exit

February 12, 2013 at 09:14:51
Specs: Windows 7
I have checked the appropriate box to have my deleted mail deleted when I exit Outlook 2003. However this does not seem to occur. Any suggestions.

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February 12, 2013 at 13:12:50
Are you sure you clicked the 'OK' button after ticking that option? If you didn't, that setting will not "stick".

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February 19, 2013 at 10:15:28
✔ Best Answer
Phil, sorry I took so long getting back here. I did in fact make sure I clicked the "OK" button. In fact I unchecked the empty trash button and then re-checked it and exited Outlook all to no avail. HOWEVER - I found the problem. For some reason the in the list of processes running Outlook was listed twice. I deleted that process and re-started Outlook (and of course all the deleted e-mails were still there) then exited Outlook and all the deleted e-mails were automatically deleted. Problem solved. Had I rebooted my computer during this whole situation then the second Outlook instance would have been wiped out and next time I used Outlook it would work properly and deleted the deleted e-mails on exit.

Thanks for your help.


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