Outlook is FUBAR - Need help

Microsoft Outlook 2003 (full product)
November 5, 2009 at 09:55:59
Specs: Windows XP
The boss got a virus that rendered his drive unbootable. I plugged the drive into another computer, and I can retrieve the files that are there.

When I bring the old .pst file and .wab file over to the new computer and install them to the same location on the new drive, it gives me an error - something about Unicode formatting, errors, unusable data...

Are there certain files that need to be pulled over? More importantly, is it (or shouldn't it) be as simple as pulling the old Outlook.pst file over and replacing the new Outlook.pst file?


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November 6, 2009 at 17:24:23
The "Certain files" would be any pst files the user had open in Outlook. If you're trying to open the data file and you're getting errors, then the file is probably corrupt.

I hope you're now running a reliable anti-virus program and that you install it on the old drive after reloading but before connecting to the net.


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November 7, 2009 at 11:55:44
Thanks. It had Norton Corporate with latest definitions. Not sure if it was a virus or not - the secretary just said that when she booted it up it said "Deleting files..." and then the system accounts were hosed.

The PST file must have been from a non-Unicode version (pre-2003). I had to do some jiggery-pokery, but I finally got his old and his interim PST files combined and running. Now everything is Ghost'ed nightly...

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