Solved Outlook can't open a PST

Microsoft Outlook 2013 - license - open...
September 7, 2015 at 05:52:28
Specs: Windows 7, Pentium 4 2GHz / 4 gigs.
I had a user crash while I was on vacation. They had dell come and exchange the hard drive which I tested and is DOA. Murphy's law the Windows Backup will not restore. So I painstakingly extracted all the zip files so get the files.
Some of the PST would not open but a SCNPST fixed that others it will not work. I have some PSTs, one which we feel is the last one the one we need, which is named "xxx@fsxxx.net.PST"and it will not open or will SCNPST recognize.
Error message : The file xyz@fsxxx.net.pst is not an Outlook File. (.pst)
Can any one help me out on this.
I did notice that these particular files were broken up in the windows zip folder but I have tried a few of them separately and same results.
She has windows 7, 4 GB RAM office 2013 Home and Business - Outlook 2013
I have Outlook 2010 on my system
Really need to get to this PST any suggestions

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✔ Best Answer
September 8, 2015 at 10:33:27
Try copy it to a different folder, and rename it to xxx.pst, then try to open it as advised you beachyhbt. Look at this reputable source also.
http://www.reddit.com/r/Outlook/com...


#1
September 7, 2015 at 17:45:28
Was xxx@fsxxx.net.PST the original name of the PST file? I'd start simply. Be renaming it to remove the extra characters. Remove the @ and the .net setting the file extension to .pst.

Then, try and open it from within Outlook.


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#2
September 8, 2015 at 06:52:05
So to confirm in brief summary:
1. You did a restore of the users pst from the crashed drive correct?
2. seems the pst is corrupted right?

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#3
September 8, 2015 at 07:04:00
No could not access the drive it was dead
I tried to restore files from windows Backup and Restore from the networked system but it could not see any of the sets even when I showed it the path.
Yes it appears to be corrupt and inbox repair will not or can not access. Seems that corrupt PST maybe caused by Outlook itself. When they created a new POP3 email account it automatically used the email address xxx@xxx.net under More settings general tab. if it keeps the ".com" or ".net" then it ends up naming the .net .pst naming and it won't open (xxx@xxx.net.pst). I assume because of the double "." in the name. This is just my theory.

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Related Solutions

#4
September 8, 2015 at 08:48:11
Peter, did you try the suggestion above? Renaming the old pst file?

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#5
September 8, 2015 at 10:33:27
✔ Best Answer
Try copy it to a different folder, and rename it to xxx.pst, then try to open it as advised you beachyhbt. Look at this reputable source also.
http://www.reddit.com/r/Outlook/com...

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#6
September 8, 2015 at 12:57:59
Thank you all for your advice! The issue has been resolved. I did as you recommended. Thank you!

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