bigredfred February 13, 2012 at 11:23:24 Specs: Windows 7-updated, Dell i7/12 gig
Outlook 2010 on Windows 7 OS just stopped receiving emails. Did not make any changes prior to this. Set up email account several times with tech dept, but it will not work. They gave up. Set it up on partners computer and it works. Same settings on mine and it does not.
Ran virus scan-nothing. Shiut down firewall-nothing! No clue what to do. Deleated half of emails-nothing
Our webpage provider has the email servers that sends emails to our office computers. Outlook 2010 has worked perfectly for 2 years and the Outlook 2007 was fine before that. We can go to the server and see the emails there.
Message is "Receiving' reported error(0x80042108): Outlook cannot connect to your incoming e-mail server". etc.
Webpage tech tried everything and that it was our computer. We did not change anything
So did the problem start after installing Outlook 2010? You experienced the same problem after creating a new Outlook profile (different than recreating the account). Did you try a new Windows Profile? Can other users successfully download emails on this comptuer?
Yes, we have tried the repair option on the accounts page. We have had Office 2010 for a couple of years and Office 2007 before that. No problems. After tech support gave up we uninstalled Office 2010 and reinstalled Office 2007 to see if that would work. Still the same problem. We then uninstalled 2007 and reinstalled 2010. Still not working. Then upgraded to Windows 7 OS. Nothing. All these programs are 64 bit Premium/Pro and computer i7/12 gig ram.
There are programs that address this error code, but I hate downloading a fix from the net unless it is from the MS website.
When you say your upgraded to Win 7, did you just upgrade from an exsisting OS or did you wipe the drive clean and start fresh? If you just upgraded from as exsisting OS, that can bring along any corruption that was on the previous OS.
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