Outlook 2003 Replies & forwarding

Del / Dimension 5150
January 5, 2009 at 10:46:43
Specs: XP SP3, 1 gb
Although I have checked "Include Original
Message" in e-mail options when replying or
forwarding e-mails, the original text does
not appear. This happened after I downloaded
software from www.Heavyweather.com. I have
tried System Restore but cannot go back far
enough to the date before I downloaded the
software. How I can I repair Outlook or take
any other corrective action ?

bobevan


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#1
January 5, 2009 at 11:13:42
Try turning off that include original text, closing Outlook, then restarting and resetting the option.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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#2
January 5, 2009 at 14:51:43
Thanks Jennifer. I have tried your possible solution but regrettably to no avail. There was not an option to turn off the original text as far as "forwarding" e-mails was concerned but I turned it off for "replying to e-mails.

bobevan


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#3
January 5, 2009 at 15:19:11
So what is the setting for forwarding emails? It should be right under the option for including the original text in replying to emails.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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Related Solutions

#4
January 6, 2009 at 01:45:16
The options I have under forwarding messages are;
Attach original message
Include original message
Include and indent original message
Prefix each line of the original message.

I do notice that the "Apply" button remains greyed out on the "Options" page after pressing "ok" on "e-mail options".

bobevan


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#5
January 6, 2009 at 09:24:53
You don't need to Apply. Just click OK.

Change the setting to one of the other options. Close Outlook, then reopen. THEN, change it back to what you want.

OK and OK

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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#6
January 6, 2009 at 10:31:39
Jennifer

I did just what you suggest.However, I have discovered that the problem relates to just one sender so I believe that the problem may be caused by a setting on his PC rather than mine.

I would just like to thank you for taking the time to try and assist me.

bobevan


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