outlook 2003 has suddenly quit sending emails.

January 12, 2012 at 12:26:40
Specs: Windows XP
outlook 2003 receives emails but doesn't send them. it receives just fine, but emails i send are sent to my 'sent' folder' but are actually never delivered. i have visited with ISP for hours and we have determined it is a 2003 outlook problem/corruption. I have discs, and if i install outlook again, without deleting my older version, will my pst information go to the new installation? i have plenty of backups, but i am nervous about deleting the old, faulty version before i reinstall.

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January 13, 2012 at 02:29:40
Uninstalling Outlook will not remove your profile or pst file which contains all your messages & contacts, because your pst file is located in a separate folder under your username.

However, you should not rely on this. You should always keep a backup of your pst file (and all your other files) on a removable storage medium (eg pendrive or CD) in case your hard drive fails and you lose everything!

I don't know where your pst file is specifically located on Windows XP as I stopped using XP years ago, so you'll have to refer to this:

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January 14, 2012 at 12:08:56
thank you for your response. not exactly the information i needed, but i suspect my question wasn't stated clearly enough.

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February 8, 2012 at 04:26:22
If the emails are in the Sent folder, then they've been sent as far as Outlook is concerned. If the recipient is not receiving them, then you could actually setup Delivery Receipts to make sure the emails are being delivered to the recipient's email account. I'd start there.

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